Contact Information

If you have questions regarding admission requirements or study related issues, please contact the university you are applying to.

For information on different study options and available programmes, please visit the Studyinfo portal (

If you have questions regarding the required application documents (degree certificates, transcripts, language tests etc.), you can contact University Admissions Finland. UAF does not receive visitors at the office or offer face-to-face customer service. You can contact us by email or by phone.

Email address:

Telephone service: +358 29 41 235 28. Open from 15 November 2017 to 31 January 2018. Telephone service hours are from Monday to Friday from 12.00 to 15.00 (GMT+2).

Please have your application number on hand and always refer to it when contacting University Admissions Finland.

Differing opening hours:

University Admissions Finland’s office is closed on the following dates:


While the office is closed, we do not reply to email enquiries and there is no telephone service.

Mailing address:

University Admissions Finland
Unioninkatu 40 C
FI-00170 Helsinki


You can also leave your documents in our mailbox. The mailbox is located at Unioninkatu 40 C, on the corner of Unioninkatu and Yrjö-Koskisen katu. You can access the mailbox at all times, but do note that if you are cutting it close to the deadline, you need to leave your application documents in the mailbox by 15.00 (GMT+2). All application enclosures left in the mailbox after 15.00 (GMT+2) will be considered to have arrived the following business day.

Please note that it is not possible to get a receipt for the documents you are submitting and they cannot be submitted to our office personally.